Privacy Policy 4bet — User Personal Data Protection

1. Personal Data We Collect

4bet collects your personal data through various means when you use our platform. The type of data collected depends on how you interact with our services:

Data you provide directly:

• Full name, date of birth, gender, and identification card number (for KYC verification purposes).
• Email address, phone number, and residential address.
• Bank account or digital wallet information used for deposits and withdrawals.
• Username, password (stored in hashed form), and account preferences.
• KYC supporting documents such as copies of identification cards, bank statements, or utility bills.

Data collected automatically:

• IP address, device type, operating system, and browser version.
• Activity log data including pages visited, access times, and actions taken within the platform.
• General location data based on your IP address.
• Cookie information and session identifiers to maintain your login status.

2. Purpose of Data Collection and Use

4bet only uses your personal data for legitimate and stated purposes. Below is a summary table of data usage purposes:

We will not use your data for any other purpose not stated here without first obtaining your additional consent.

3. Basis for Data Processing

4bet processes your personal data based on the following grounds, in line with recognised data protection principles:

• Consent: For marketing communications, non-essential cookies, and other optional purposes that require your explicit consent.
• Contract Performance: To process account registration, deposits, withdrawals, and the overall provision of platform services.
• Legal Obligation: To fulfil KYC requirements, financial reporting, and compliance with directives from relevant authorities.
• Legitimate Interest: To detect and prevent fraud, analyse platform security, and improve the user experience.

4. Data Sharing with Third Parties

4bet does not sell or trade your personal data. However, we may share your data with a limited number of third parties in the following situations:

• Payment Service Providers: Transaction information is shared with approved payment processors to facilitate your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Identity Verification Service Providers: KYC documents may be shared with licensed third-party verification services for verification purposes only.
• Statutory Authority: We will disclose data when required by law, court order, or a valid request from a law enforcement agency.
• Technical Infrastructure Providers: Server and cloud infrastructure service providers that process data on behalf of 4bet, subject to strict data processing agreements.

All third parties who receive your data are required to protect that information to a standard equal to or higher than our own.

5. Data Retention Period

4bet retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements:

• Active Account Data: For as long as your account is active and for a reasonable period after account closure for audit purposes.
• Financial Transaction Records: Minimum 7 years in line with applicable financial and tax legal requirements.
• KYC Documents: Minimum 5 years after the business relationship ends to meet anti-money laundering compliance requirements.
• Support Communication Logs: 2 years from the date of last interaction.
• Non-Essential Cookie Data: Until you withdraw your consent or until the cookie expires, whichever comes first.

Once the retention period ends, your data will be securely deleted or converted into an anonymised form that cannot be used to identify you.

6. Your Rights as a User

Under this Privacy Policy and applicable data protection laws, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the 4bet support team via live chat on the platform or visit the FAQ ours. We will process your request within 30 business days.

7. Cookies and Tracking Technologies

The 4bet platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use include:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collects anonymised information about how users use the platform to help us improve our services.
• Functional Cookies: Saves your preferences such as language and display settings to provide a more personalised experience.
• Marketing Cookies: Used only with your consent to display content more relevant to your interests.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality.

8. Data Security

4bet implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Sensitive data at rest is encrypted using the AES-256 standard.
• Two-factor authentication (2FA) is available for all user accounts.
• 24/7 security monitoring with automated incident detection and response systems.
• Regular penetration testing by independent third-party security experts.
• Mandatory security awareness training for all staff who handle user data.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach affecting your information, we will notify you within the timeframe required by law.

9. Children's Privacy

The 4bet platform is exclusively for adult users aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that personal data has been collected from underage individuals without appropriate age verification, we will take immediate steps to delete that information and close the relevant account.

10. Amendments to the Privacy Policy

4bet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements.

Any material changes will be communicated to you via:

• In-platform notifications while you are logged in to your account.
• Notification emails sent to your registered email address.
• Updates the "Last Updated" date at the top of this page.

Your continued use of the 4bet platform after any Privacy Policy changes take effect will be considered your acceptance of the revised policy. We encourage you to review this page from time to time.

11. How to Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please contact our Data Protection Officer (DPO) via:

• Email: [email protected]
• Live Chat: Available on the 4bet platform, 24 hours a day, 7 days a week.
• FAQ: For frequently asked questions, please visit the FAQ ours.

We are committed to responding to all privacy-related enquiries within 5 business days and resolve data requests within 30 business days of receipt.